As early as January, the tone for DEI in 2025 was set, with employers re-establishing their stance in some way. Some organizations opted to erase the words “diversity,” “equity” and “inclusion” from ...

Conventional wisdom would tell you a booming stock market should create more jobs, not fewer. But it’s hard to ignore that there are larger forces at play.

What 10-4 is: Training that tells Target employees to smile or wave within ~10 feet and greet/offer help within ~4 feet Why Target’s doing it: To create a warmer, “Disney-like” experience, lift ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Target is introducing a new policy requiring employees to smile and engage with customers. The "10-4 program" requires staff to greet customers within four feet of them and smile at those within ten ...

With the holiday shopping season already underway, some retailers are putting holiday spirit at the top of their wish list, with Target rolling out a new guest engagement program that instructs ...

Target missed the mark on this new initiative. A new staff policy at Target, part of a program called 10-4, is forcing employees to engage with customers more, the retailer confirmed to USA Today.

The policy requires employees who are within 10 feet of customers to smile, make eye contact, wave, and use friendly, approachable and welcoming body language. If staff members are within 4 feet of ...