Companies relying on service providers for critical tasks should ensure that suppliers deliver to acceptable standards through the use of service level agreements (SLA). The wording and phrasing of ...

IMF staff and Ivoirian authorities have reached a staff-level agreement on the fifth review under the Extended Fund Facility (EFF) and Extended Credit Facility (ECF) arrangements, as well as the ...

A fresh dispute has emerged between berth operators and shipping agents over the Service Level Agreement (SLA) following the decision to increase berth handling charges (on-board container handling ...

End-of-Mission press releases include statements of IMF staff teams that convey preliminary findings after a visit to a country. The views expressed in this statement are those of the IMF staff and do ...

The unsigned agreement between the US DOGE Service and the Department of Labor provides significant insight into DOGE’s work with federal agencies. An unsigned agreement between the US DOGE Service ...

Protecting your network chromatography data system (CDS) data is critical and a service level agreement (SLA) with your IT provider is vital. What should be included? Are SLAs for in-house IT and SaaS ...

When businesses deal with various cloud providers, hardware vendors, and third-party IT service providers, meeting set service level agreements (SLA) is challenging. Downtime guarantees that are out ...

Protecting sensitive information is essential when drafting legal agreements. However, crafting a clear and effective confidentiality clause can feel challenging. Many struggle to create one that ...

Renaud Foucart does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...

President Donald Trump signed actions on the first day of his second term to pull the United States out of the Paris Agreement, an international climate change treaty in which nearly 200 countries ...