As an advisor to Fortune 500 companies, here’s a pattern I’ve observed repeatedly across large businesses: They make massive investments in AI tools, and then the same outcome follows within ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...

The platform has a new design-focused AI model and end-to-end marketing features. The platform has a new design-focused AI model and end-to-end marketing features. is a news writer focused on ...

Creativity has never been in higher demand, yet agency margins are collapsing. An industry built on the promise of differentiation risks drifting into a sea of sameness, squeezed by automation, ...

Operating leases let businesses use assets like real estate or machinery without buying them. Leasing avoids large upfront purchases and the risk of asset devaluation. At lease end, assets must be ...

Custodian bank BNY has migrated half of its employees to a new “platform” operating model, and expects the transition to be complete by this time next year, officials said during the bank’s Q2 ...

Operating expenses are essential for day-to-day business functions, like customer service. Capex refers to long-term investment costs, contrasting with yearly-deducted operating costs. Evaluating a ...

This blog explores the strategic importance of Target Operating Models (TOMs) in regulatory compliance and transformational change. Many people are aware that financial institutions are currently ...

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Health systems across the country are restructuring their operating models to navigate an increasingly challenging healthcare landscape. Rising financial pressures, workforce shortages, inflation and ...