Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...

Discover What’s Streaming On: Ari Aster’s movies aren’t known for spelling things out. In his horror films Hereditary and Midsommar, as well as his nightmare-logic dark comedy Beau Is Afraid, Aster ...

Amy McCarthy is a former reporter at Eater, focusing on pop culture, policy and labor, and only the weirdest online trends. As The Menu, director Mark Mylod’s chilling 2022 send-up of the world of ...

Apple Maps is about to get a notable upgrade that will lead to more efficient EV routing suggestions for Ford Mustang Mach-E and F-150 Lightning drivers. As a refresher, the Apple Maps EV routing ...

The court will soon hear a landmark legal challenge brought by the ACLU against a ban on hormone therapies for transgender youth. Since 2021, 24 states have banned hormone therapy for transgender ...

Warning: This post contains spoilers for "The Deliverance." Evil supernatural spirits are just one-half of the horrors the Jackson family has to deal with in Lee Daniels’ Netflix thriller “The ...

SPOILER ALERT: This story contains spoilers for “Blink Twice,” in theaters now. In Zoë Kravitz’s directorial debut, paradise is not quite what it seems. At the beginning of “Blink Twice,” roommates ...

If you have Instagram or TikTok, you may have noticed something "very mindful, very demure" recently. It's all thanks to a Chicago-based TikTok content creator who goes by the name Jools Lebron.

What’s happening onscreen has become secondary to the conversation about differences between Blake Lively and Justin Baldoni, her co-star and director. By Shivani Gonzalez The Blake Lively romantic ...

Let's make this simple: You want to know if there are any post- or mid-credits scenes in Deadpool & Wolverine. The answer is yes, so be sure to stick around till the very end. Full spoilers for ...

It's 2024, and it seems we are all ready for a brat summer. But you might be wondering…what even is brat summer? To answer a few questions up front: The location? A grungy, sticky club, of course. The ...