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Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

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As AI agents take on more duties, they may be treated more like employees. This will bring challenges.

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Creating a chef inspired kitchen is about more than buying a professional range. It is about thoughtful planning, durable ...

Discover why Process Explorer beats Windows Task Manager as a great alternative for task management, providing deeper insights and faster PC fixes.

Cincinnati City Manager Sheryl Long at a news conference in October 2025. Cincinnati City Manager Sheryl Long’s performance review is delayed until January. It’s been two years since City Council ...

The Office of Personnel Management is requiring all federal supervisors to enroll in a new training program on performance management. A new memo said the mandatory training will cover how to both ...

In context: Mounting controversies have not deterred Microsoft from adding unpopular AI features to Windows 11, which is struggling to gain users despite the end of official Windows 10 support. A ...