Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

BSNL has relaunched its Rs 1 Freedom Plan following strong customer demand. It offers several benefits, including free calling and data for 30 days. BSNL announced the return of the freedom offer ...

NORTH CAROLINA (WECT) - The North Carolina Division of Motor Vehicles (NCDMV) Commissioner Paul Tine has released the agency’s 2026-2030 strategic plan. According to the NCDMV, the plan focuses on the ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min CenterPoint says its $2.9 ...

A marketing plan turns choices into numbers, timelines, and owners your marketing team can ship. A well crafted marketing plan ties marketing strategy, marketing efforts, and business objectives to ...

If the company fails to meet the standards it has set for customers, plan sponsor clients will get a 50% credit toward their next invoice. Human Interest has expanded its customer service guarantee, ...

While the importance of strong customer service and the advantages it brings can be easy to grasp from a distributor’s perspective, having a blueprint for doing so is a more complicated matter. Those ...

The Trump Organization launched Trump Mobile, a new cell service and phone company. The "47 Plan" offers unlimited talk, text and data for $47.45 monthly. The T1 Phone, an Android smartphone, will be ...

CVS Health Corporation (NYSE:CVS) plans to invest $20 billion over the next decade to create a more technology-driven consumer healthcare experience, aiming to ease many of the challenges within the ...

Fintech company Klarna, known for its “buy now, pay later” services, is going back on its decision to replace human workers with Artificial Intelligence (AI). The company has previously claimed that ...