Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

SAN FRANCISCO, Sept 23 (Reuters) - Nvidia's (NVDA.O), opens new tab move to invest up to $100 billion into OpenAI at the same time it plans to supply millions of its market-leading artificial ...

At Microsoft, licensing can be an especially complicated topic. For employees tasked with answering licensing questions—whether they’re sellers, support staff, business planners, or executives—the ...

On Monday, a developer using the popular AI-powered code editor Cursor noticed something strange: Switching between machines instantly logged them out, breaking a common workflow for programmers who ...

Navigating an HR interview is a critical step in securing a six-figure career. HR professionals evaluate candidates not just for their technical qualifications but also for their cultural fit, ...

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand ...

Starlink Finally Opens Customer Service Phone Number for US, Canada Although still in trial mode, the official hotline is designed to address any connection issues that pop up for Starlink subscribers ...

The choice to finish Loretta's interview or call her bluff in Life is Strange Double Exposure can affect your relationship with both Loretta and Gwen. It might seem small but it can have far reaching ...

Starting February 2025, new Customer Service customers with Enterprise licenses will only see the Customer Service workspace app. The Customer Service Hub (CSH) app will no longer be available for all ...

Bloomberg Editor-in-Chief John Micklethwait interrupted former President Donald Trump during an event on Tuesday as he was discussing wars, with the interviewer saying that the question was about ...

CBS aired two different answers to the same question in its "60 Minutes" interview with Vice President Kamala Harris, replacing a clip from the Democratic nominee that aired on "Face the Nation" ...