Concerns have arisen among customers regarding the relationship between CVS Pharmacy and Express Scripts.Some customers ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

The Telecom Regulatory Authority of India (Trai) has launched a pilot where selected customers will receive an SMS to continue, modify or revoke consent for promotional communications under the ...

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...

American Express Company (NYSE:AXP) Q3 2025 Earnings Call Transcript October 17, 2025 American Express Company beats earnings expectations. Reported EPS is $4.14, expectations were $4. Operator: ...

American Express Co. (NYSE:AXP) released its third-quarter earnings report before Friday’s opening bell. Below are the transcripts from the Q3 earnings call. This transcript is brought to you by ...

Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed L.A.T.T.E. This hospitality push is aimed at reversing six straight quarters ...

American Express Company (NYSE: AXP) plans to host a live audio webcast of its earnings conference call at 8:30 a.m. (ET) on Friday, October 17, 2025, to discuss the company's third-quarter 2025 ...

Attorney General J.B. McCuskey called Express Scripts the true architect of West Virginia’s substance use disorder crisis during a press conference Monday announcing a federal civil lawsuit against ...

CHARLESTON, W.Va. (WSAZ) -- West Virginia Attorney General J.B. McCuskey has announced a lawsuit against what he calls an “architect” of the opioid crisis in West Virginia. The lawsuit, filed on ...

Content creator and customer service coach Veronika Rivera performs as ‘Veronica’ in comedy skits that reflect the reality of call center workers at the mercy of abusive callers. The viral videos ...

The Meta logo and logos of Facebook, Instagram, WhatsApp, Messenger and Threads are screened on a mobile phone for illustration photo in Krakow, Poland on Jan. 25, 2025 (Beata Zawrzel / NurPhoto via ...