Tension: Companies have more customer data than ever, yet struggle to balance immediate revenue needs against long-term ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Developer Platform Unkey has written about rebuilding its entire API authentication service from the ground up, moving from ...

Fintech Paas Platforms Market size is expected to be worth around USD 1,667 bn by 2034, growing at a CAGR of 15.8% during the ...

NOIDA, India, Dec. 26, 2025 (GLOBE NEWSWIRE) -- The newly launched AI chatbot is designed to help businesses manage high ...

Modern security demands both the scale and performance of WAAP and the precision and lifecycle coverage of dedicated API ...

Patients with a lack of trust in AI for healthcare communication share some of the same concerns as business leaders. 64% don ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

OpenAI disclosed on Thursday, November 27, that users of its API platform may have had their personal data – such as organisation or user IDs – exposed after hackers breached a third-party vendor that ...

OpenAI has confirmed that the web analytics service provider for its API product, Mixpanel, suffered a data breach. Mixpanel became aware of the breach on November 9 and found that the attacker had ...

OpenAI is notifying some ChatGPT API customers that limited identifying information was exposed following a breach at its third-party analytics provider Mixpanel. Mixpanel offers event analytics that ...