Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

As the war grinds on, sophisticated Russian defenses have pushed Ukraine to develop a frightening new weapon: semiautonomous ...

"They cannot apply inference; they cannot process questions that are longer than a sentence. They cannot connect cause and ...

Investor reporting still relies on spreadsheets and manual processes, but modern automation and AI can transform data quality ...

How a Massachusetts school district provides updated career and technical pathways that venture beyond the sharing of industry knowledge.

Welcome to the 21st edition of the Sidney Awards. Every year, I give out extremely nonlucrative prizes, in honor of ...

"As hard and unlikely as Mamdani’s victory may have been, turning from the promises of a campaign to the tasks of governing ...

While recent injury news has raised some concerns, the Chicago Bulls still project to have two of the NBA's top trade chips ...

New trade publication delivers technical guidance on diesel diagnostics, fleet maintenance, and regulatory compliance for the heavy-duty trucking industry. Our goal is to become the go-to resource for ...

The Nationals are likely to have an inexperienced bullpen. Here are a few pitchers who could emerge from the pack ...

Discover how advanced PVD and CVD coatings extend tool life in tungsten carbide manufacturing by enhancing wear resistance, ...

These days, large language models can handle increasingly complex tasks, writing complex code and engaging in sophisticated ...