Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Sur ...

What if you could build a fully functional, intelligent customer support agent in less time than it takes to brew your morning coffee? It sounds like a bold claim, but thanks to the rise of no-code ...

The European Union has unveiled plans to use billions of euros in frozen Russian assets to help cover Ukraine’s war needs over the next two years. But Belgium is pushing back following the ...

One in three adults in the UK are using artificial intelligence (AI) for emotional support or social interaction, according to research published by a government body. And one in 25 people turned to ...

An analysis of ChatGPT use at work for a power user of AI. Includes top 10 uses cases and notes that ChatGPT is uses as a "reasoning engine" and not a search engine ...

This article contains 10 of what we believe to be the biggest stories we covered throughout the year on SD Times.

Laptops are practical because you can take them with you. However, laptops have a relatively small screen. If you work on a mobile computer, it quickly becomes annoying to constantly switch programs.