A new analysis by the Strategic Organizing Center (SOC) reveals that communities nationwide have lost 9 percent of their ...

AI only creates lasting value when it is woven into the flow of work. Retail and CPG companies must redesign processes so AI ...

Just like planning the perfect weekend in a new city, backward induction lets you navigate your CX strategy with intention.

Just how important is it that businesses understand how customers interact with or feel about them, or be able to identify the "moments that matter" in customer interactions? Well, without that ...

Opponents of a new Missouri congressional map backed by President Donald Trump have filed a lawsuit asking a court to suspend ...

Why Springs Concrete is the Best Choice for Your Driveway Needs Colorado Springs, Aruba – December 31, 2025 / Springs Concrete – Concrete Driveway Specialist / Springs Concrete has established itself ...

Samsung Electronics said Friday it will actively respond to growing demand in the artificial intelligence era and overhaul ...

AI is set to disrupt the telco sector just like any other, and while big players will of course make their impact, newer startups could be just as important.

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Suzanne is a content marketer, writer, and ...

Still, everyone seems to be betting on bots. IDC predicts that by 2030, 45 percent of organizations will use AI agents.

Brad Warden is the president and founder of SkyRider Communications in West Monroe. He calls his company a tiny version of AT&T. He shows me a ...