Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

The 2026 College Scholastic Ability Test (CSAT), administered last month, failed to properly adjust its difficulty level, leading to the resignation of the head of the Korea Institute for Curriculum ...

Korea’s all-important annual college entrance test, widely known as the CSAT, is facing an unprecedented crisis as furor over this year’s difficulty and alleged question flaws fuels calls not just for ...

A severe windstorm in Colorado triggered a power failure at the National Institute of Standards and Technology (NIST), ...

A team led by Sogang University's Professor Kim Jong-rak compared the math performance of 10 domestic and foreign AI models, with plans to re-evaluate new versions. A Sogang University research team ...

According to a study released on the 15th by a team led by Professor Kim Jong-rak of Sogang University's Department of Mathematics, a controversy over performance has erupted. When 10 domestic and ...

Tools shape everything about an employee’s workday: how they communicate, track information, move between tasks, and experience their workflow. And while organizations invest heavily in software to ...