A widespread outage disrupted several popular online gaming platforms on Dec. 25, preventing thousands of players from logging in or playing.

Celiveo 365 Enterprise adds AI Document Management, builds shared corporate knowledge base, Teams AI queries, to Cloud print—1-hour deploy, 30-day free trial. By integrating proven cloud print with AI ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Authentication requirements block 75-80% of enterprise deals, costing B2B SaaS companies millions annually. After scaling identity to 1B+ users while supporting hundreds of enterprise customers, ...

Microsoft has launched a public preview of a managed long-term memory store for its Foundry Agent Service. The service ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Survey of more than 600 U.S. consumers shows frustration ...

The United States stands as the global hub of technological innovation, hosting some of the most influential Information ...

As the announcement explains, merchants must now decipher whether a bot is trying to place a transaction that actually belongs to a human. This is especially important as Akamai's 2025 Digital Fraud ...

If SSO login is enabled in FortiOS, FortiProxy, FortiSwitchManager, and FortiWeb, systems are vulnerable. Currently, attackers are exploiting two “critical” vulnerabilities in this context and ...

Proofpoint has warned about phishing campaigns abusing legitimate device authorization flow to bypass MFA and gain persistent ...

The leaked internal chat communications of the Black Basta ransomware group offer an unprecedented view into how cybercriminals operate, plan attacks, and ...