Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration costs and complicating CIOs’ AI plans.

A recent UNC6395 Salesloft Drift breach reveals Salesforce SaaS risks. Learn how to simplify breach detection, prevention, ...

AI launches Grok Enterprise and Business plans, targeting workplace users with higher limits, security controls, and data ...

Some stories, though, were more impactful or popular with our readers than others. This article explores 15 of the biggest ...

Dark Reading Confidential Episode 13: Developers are exposing their organizations' most sensitive information; our guests ...

Salesforce (NYSE:CRM) is a vendor of cloud-based software and applications for sales, customer service, marketing automation, ecommerce, analytics, and application development. Based in San Francisco, ...

Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

AI agents are moving rapidly from experimentation to everyday business use, but choosing the right platform can feel ...

Today's AI agents are a primitive approximation of what agents are meant to be. True agentic AI requires serious advances in reinforcement learning and complex memory.

One of the best approaches to mitigate hallucinations is context engineering, which is the practice of shaping the ...