PALO ALTO, Calif. and DENVER, April 20, 2023 /PRNewswire/ -- Zenarate, the leading Simulation Training solution, today announced that Startek ®, a global customer experience (CX) solutions provider, ...
While running a 5,000-agent contact center, Brian Tuite often experienced the problem of having to train new agents on the basics. The way he tells it, they weren’t prepared for success — and drained ...
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