I'm the Training Manager in a great firm. I have developed and delivered customer service training, communication skills training and several other courses, but now I have a new and bigger challenge.

What skills do first-time managers most need? It's a question as old as the field of management itself. New managers are often thrown into the job without much preparation. Source: Cottonbro Studio / ...

Managers who work in small corporations and companies must have people management skills to effectively perform their jobs. Most companies use a hierarchical organization structure that requires ...