It’s about getting the big engine running and doing it again and again with supervision and guidance,” said Daniel Cowan, ...

Delivering the ultimate customer experience is critical for any medical device manufacturer. Many companies have adopted a service excellence approach, providing an onramp to rapidly and ...

IRVING, Texas--(BUSINESS WIRE)--Vizient, Inc., the nation's largest provider-driven healthcare performance improvement company, honored top suppliers and distributors for their outstanding service to ...

At the University of North Georgia, a State Leadership Institution, leadership is not just a concept—it's a way of life. Our commitment to leadership permeates every aspect of our university, shaping ...

Fort Campbell achieved the highest honor among Army garrisons with the presentation of the 2021 Commander in Chief’s Annual Award for Installation Excellence Aug. 11 at 101st Airborne Division (Air ...

Today’s push for superior customer service is being underscored by the financial incentives/disincentives embedded in Medicare payment methodology. Strategists also point to the long-term reality of ...

The Hon. Edmund Bartlett, Jamaica Minister of Tourism for the Government of Jamaica, delivered an address at the Service Excellence Conference and Awards event held on Wednesday, October 25, 2023, at ...