Salesforce’s Einstein Designer tailors content to better connect with individual users. BY FastCo Works Every person is unique. We all experience the world through our own subjective lens. But when it ...

As Dreamforce kicks off today, Salesforce has expanded its generative AI offering with the announcement of a pilot this Fall of Einstein Copilot and Einstein Copilot Studio. What’s the pitch for these ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM) today introduced the next generation of Einstein, its AI technology. Einstein now includes: Einstein Copilot: A new and trusted out-of-the-box ...

Xactly’s user conference was piled deep with announcements. They showcased a new reporting experience, new generative AI capabilities, new use cases for their benchmarking data set, a new ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...

People.ai, a revenue operations (RevOps) and intelligence platform, acquired Salesforce user productivity app Hero Research Inc. to help users manage their pipeline and CRM updates. With this new ...

Chitiz Agarwal aka Kumar is a Salesforce.com evangelist with 14 yrs of IT experience. He is the founder and CEO of Techila Global Services. Salesforce is all about data. Almost every process carried ...

Creatio, the Boston-headquartered customer relationship management (CRM) company focused on no-code and low-code CRM app deployment, has officially launched its latest platform update, the 8.3 “Twin” ...