In the old days of public-sector technology, it was known as "paving the cow path." A computer system would be dropped into an agency, turned on and the same number of workers would do the same ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Businesses use paper. Organizations in every vertical have ...

Building 111 on the Xerox engineering campus, near Rochester, New York, is vast and labyrinthine. On the social-media site Foursquare, one visitor writes that it’s “like Hotel California.” Conference ...

MARIA: -- BEN: I’VE RECEIVED A LOT OF EMAILS ABOUT THIS IN JUST THE PAST FEW WEEKS, SINCE IT’S 3 MONTHS AFTER TAX DAY AND PEOPLE’S PATIENCE IS WEARING THIN. AND SO I DID A LITTLE DIGGING, AND FOUND ...

Printer giant Epson has developed an in-office paper recycling machine. Called the PaperLab, you put waste paper in, and then new, bright white printer paper comes out. Epson says this process is more ...