In 2026, enterprises will be expected to automate processes that involve judgment, negotiation, compliance interpretation, ...

Assetware intelligence category introduced by roomangel Foundation to redefine how AI supports hotel asset-level performance.

Calabrio Launches Omni Agent Intelligence to Unify Quality and Performance Across the Human and AI Agents, contact centre ...

Delivered within Calabrio ONE, Omni Agent Intelligence elevates quality management into a true control tower for modern service operations, replacing fragile, custom business intelligence projects ...

In a survey conducted by Cloudera of around 1,500 enterprise IT leaders in 14 countries, 57% said they had deployed AI agents during the last two years. The respondents of that same survey indicated ...

The solution supports all contact center as a service (CCaaS), customer relationship management (CRM), information technology service management (ITSM), and AI agent platforms ...

* Smart AI Agent™ offers industry-specific solutions with assured outcomes * Agentic ecosystem and services portfolio support clients end-to-end, from advisory to agent management * Patented plug-in ...

In recent years, the healthcare industry has undergone a dramatic transformation, with AI taking center stage. Among the most promising developments in this space is the emergence of AI ...