I think two of the many simple pleasures in life are receiving an unexpected letter and getting an email saying your package has shipped. The website with the tracking status of my package immediately ...

The U.S. Postal Service has released a new smartphone app that lets customers preview incoming mail and track packages directly from their phones. The USPS launched its Informed Delivery Mobile app on ...

USPS tracking often feels confusing not because it is broken, but because it reveals less than people expect. Modern interfaces trained us to expect constant feedback, real-time movement, and detailed ...