A customer service training manual serves as an invaluable tool for instructing your employees how to best provide top-quality service to your clients or customers. A comprehensive training manual ...

Whether you're planning to fix your iPhone screen, or you're just curious to see what the new Self Service Repair program entails, you can now download Apple's instructions to get all of the details.

For those who want to repair their iPhones on their own without having to visit an Apple retail store or service provider, Apple now has a dedicated Self Service Repair program that provides the ...

Back in 2020, Haynes said it was ceasing the physical production of its iconic car repair manuals. In January 2022, another well-known line of manuals, Chilton, went a step further and ended the ...

We recently showed you just how badly some of Apple’s retail elite behave when no one’s watching, but surely they were taught better, right? You bet they were: Apple tells its new recruits exactly ...