In the hospitality and catering industry, customer service training is arguably the most vital category of instruction that management and employees ever receive. Businesses in this field include ...

A hospitality workforce training program run by Saunders College of Business at Rochester Institute of Technology is responding both to the needs of underserved immigrants and refugees seeking ...

Drexel University has developed a hospitality training program which brings Drexel’s faculty, external corporate partners, and industry experts under one custom training initiative to support, train, ...

The first cohort of graduates from a new hospitality service training programme have officially been certified. Fourteen trainees were handed certificates on Thursday for completing the Learn to Earn ...

Travellers are no longer impressed only by luxury amenities or scenic views - they crave authentic human connection, intuitive service, and memorable moments. Yet these experiences don’t happen by ...

Hospitality staff play a key role in keeping guests safe during emergencies. In the U.S., sudden cardiac arrest causes about 220,000 deaths each year, with nearly 10,000 happening at workplaces, ...

The hospitality industry is finding long-term solutions to rebuilding one of Michigan’s largest economic drivers. Coming out of the coronavirus crisis, the Michigan Restaurant and Lodging Association ...

GRAND RAPIDS, Mich. — If you have an interest in the hospitality industry or already work in the industry, the state is offering free training and certifications that would normally cost you $2,500.

Purpose-built for high volume, the comprehensive future-ready, AI-powered centre, is set to heighten the level of ...