WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, the leading provider of conversation intelligence to drive business improvement, today announced new integrations with Genesys Cloud CX and Amazon Connect, ...
On Wednesday, March 19th—day three of Enterprise Connect—five executives from leading contact center and customer experience companies and a knowledgeable enterprise customer joined me for a Keynote ...
SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Waveâ„¢: ...
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