SAN FRANCISCO — You already chat with friends on Facebook Messenger. Now Messenger wants you to chat with businesses and get updates from them, too. That's the future Facebook pitched Tuesday at f8, ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

Chatible, a bot that randomly connects anonymous Facebook Messenger users, has surpassed 250,000 users since its debut three weeks ago, according to creator Zain Amro. “I created Chatible because I ...

There has been a lot of talk about Facebook’s new Messenger bots — but how and why do you actually use them? "Business communication is what a lot of people dread the most,” says Peter Martinazzi, ...

The Facebook bot has been developed by OgilvyOne, with the process being led by experience planning partner, James Whatley and can be added to a Facebook Messenger profile simply by searching for The ...

If your love for a song has caused you to drop the infamous “heart eyes” emoji in a text or social media post, Apple’s latest addition to Facebook Messenger may be the technical innovation you’ve been ...