Customer service jobs at virtual call centers are one of the few work-from-home opportunities open to candidates at the entry level. Here’s where you can look for a remote role at a virtual call ...

This article originally appeared in the December 2007 issue of Business Communications Review magazine. Most customer service executives spend a considerable amount of time thinking about the need to ...

COLUMBUS, Ohio — Spectrum notified the state Wednesday that it will be closing its customer service center in Columbus and eliminating 175 jobs. According to a letter sent to the Ohio Department of ...