JD Supra

Leverage an Effective Customer Complaint Program to Reduce Risk

Each year, defective, faulty, or misused food products cause severe injuries to customers. In some cases, these mishaps also result in product recalls, negative publicity, and a loss of customer ...
NBC DFW

How to complain effectively over consumer concerns

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...
The National Law Review

New Florida Bill Creates Customer Complaint and Florida Office of Financial Regulation Investigation Process for House Bill 3, and Potentially Broadens the Scope of Financial ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...
Nextgov

CFPB techies blast talk of taking down complaint portal

President Obama addresses CFPB staff flanked by former agency chief Richard Cordray in January 2012. Created by the 2010 Dodd-Frank law, the Consumer Financial Protection Bureau is one of the first ...
JD Supra

Report Shows Credit Reporting Issues Dominate CFPB Consumer Complaints

Consumer reporting dominates complaints to the Consumer Financial Protection Bureau (CFPB), according to a new report. The Congressional Research Service (CRS), a nonpartisan shared staff to ...