SEATTLE (AP) — The state of Washington announced Thursday that it is expanding a lawsuit against cable and internet provider Comcast and accusing the company of discarding recorded customer service ...

THE HILL -- Comcast issued a quick and ardent apology in response to a recording of a frustrated customer who couldn't get a company representative to cancel his cable service. AOL employee Ryan Block ...

Fellow VoIP blogger Ted Wallingford has posted a tale of woe about the company I often refer to as "Comcash." Seems as though Ted's problems started almost a year after he installed Packet8 VoIP on ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. A Comcast customer service call has gone ...

THAT ACTUALLY WORKED. I’M NOT GOING TO SEE. BY THURSDAY, CHAD WILCOX HAD REACHED HIS WIT’S END. OH, I’M VERY ANGRY ABOUT IT. I THINK THIS IS RIDICULOUS. POWERFUL WINDS DURING SUNDAY’S STORM RIPPED OUT ...

Comcast’s latest customer-service misstep makes you wonder what Sam Houston would think. The Galveston County Daily News reported that 81 former customers on the island whose homes were seriously ...

DENVER – A recorded phone call to a Comcast customer service representative is sparking a national conversation about customer service. 9NEWS spoke to a consumer expert about how to really get what ...