CNBC

Coinbase users slam new customer service phone support: 'It was a joke'

Cryptocurrency exchange Coinbase started new live phone support in the wake of thousands of customer service complaints. One Los Angeles couple lost about $700,000 from their Coinbase account. The ...
TechCrunch

Coinbase commits to a ‘better customer experience’ following complaints

Coinbase has a problem. As interest in Bitcoin has soared along with its price, the popular cryptocurrency exchange has found itself the target of a growing spate of angry customers who haven’t been ...
AOL

A Coinbase user thought he called customer support. Instead he lost $100,000 in 20 minutes to scammers

The crypto market was heating up and Fred, who is in his 60s and lives in Connecticut, figured it was a good time to shift some of the positions he held in his Coinbase account. After encountering ...
SiliconANGLE

Coinbase suffers data breach, exposing customer information to hackers

Coinbase Global Inc., a major U.S. cryptocurrency exchange with more than 100 million customers, disclosed today that cybercriminals bribed offshore customer service support agents to steal customer ...
CNBC

Coinbase users slam new customer service phone support, ‘It was a joke’: CNBC After Hours

CNBC.com's MacKenzie Sigalos brings you the day's top business news headlines. On today's show, CNBC's Eamon Javers reports on a CNBC Investigation into Coinbase's new customer support after one ...