Customers or clients comprise an important stakeholder for any organisation. It is important to serve them and make them happy, at all times. Companies are increasingly looking towards relationship ...

Customer Relations is the process companies use to connect with their customers and build long-term relationships with them A customer relationship manager’s primary job is to develop and foster trust ...

In the customer service field, there are many rewarding jobs. However, some of them pay better than others. While money should not be your main motivation when deciding what career to go into, it is ...

Customer Relationship Management, better known as the CRM, is a term that relates to the various practices and strategies taken up by commercial companies to manage and analyze their customer ...

Customers are the lifeblood of your company, but trying to keep them happy at all times can drain resources, threaten profit margins, and sap employee morale. And sometimes, managing one client ...

Whether you're on the agency side or the client side, a strong relationship with great communication and established expectations is essential for maximizing the chance of a successful and meaningful ...

The Relationship Manager will be responsible for training, customizing and monitoring usage of various Globaltrack products within the Client’s organisation to ensure that a client doesn’t just buy ...

According to a recent legal industry study, 1 85% of United States lawyers report that client satisfaction is critical to success, yet only 37% of those surveyed are formally measuring client ...