Affinity Bias: We all have a natural tendency to gravitate toward people similar to us in terms of race, ethnicity, gender, age and lifestyle. This unconscious bias can lead us to hire people who look ...

Cognitive distortions, unconscious bias, cognitive bias, implicit bias, logical fallacies: you probably heard most or all of these terms. They can get really confusing if you don’t know the difference ...

Bias is often thought of in the context of HR and staffing, but unconscious biases in customer service interactions can negatively affect your brand and thwart longer-term customer relationships.

Learn about self-enhancement, a bias by which individuals overvalue their own successes. Discover its implications, examples, ...

Artificial intelligence is increasingly used as a tool in many health care settings, from writing physicians' notes to making ...

Emergent biases can still emerge even when we have trained the machine-learning algorithms with a cleansed data set with no known biases. The AI bias problem is often treated as a data problem, ...

Two experts discuss what you need to know about the technology’s limitations and how to avoid unforeseen consequences.

Home bias leads investors to favor domestic stocks, often ignoring the advantages of global diversification. Learn how this impacts portfolio risk and how to mitigate it.